Generate sales leads and transfers

If you're looking for high quality in-bound live transfer leads then you are at the right place !! For over 3 years, INI provides Live Transfer services to partners and affiliates and we are finally ready to open that for a new client based on their requirements.

Can Live transfer benefit my business?

All business who are in B2B sales requires clients who are in need of their services. We specialize in lead generation business for over 3 years now. Our call center representative generates the potential client and Live transfer the call to your company after verifying if they are really in need of your services.

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Set appointments

At INI, we ask our valued clients to define the requirements of their program in terms of Return on Investment. We want our clients to succeed and to continue working with delivering the highest-level, best-quality leads or appointments for conversion into revenue.

  • 1) We identify the client's requirement
  • 2) INI associates Qualifies such leads and Live transfer based on client's requirement
  • 3) Continually monitor program ROI and measurable key performance indicators which includes (KPIs)
  • 4) Deliver leads and appointments that will fill the sales revenue requirements
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    Direct Sales and Payments

    INI provides B2B appointment setting for businesses specializing in the financial industry. We provide you with the appointment opportunities that will allow your business to thrive. We increase your productivity and reduce costs by arranging appointments, allowing your sales team to concentrate on those essential meetings.

    We support your company by:

    • 1) Regular flow of appointments
    • 2) Providing expert insights
    • 3) Increasing Efficiency
    • 4) Increasing Profits

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    First level Help Desk

    A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. INI provides help desk support to their clients through various channels such as toll-free numbers, websites, instant messaging, or email. There are also in-house help desks designed to provide assistance to employees.

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    Customer Service

    Customer service is the provision of service to customers before, during and after a purchase. INI provides customer service and spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. INI ensures to meet 95%+ in terms of customer satisfaction

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    Customer Acquisition

    Having a solid customer acquisition strategy is an essential component for any business. Without it, you're going to seriously struggle to grow !! We all need to acquire new customers to make our products and businesses work. INI helps gaining new consumers. Acquiring new customers involves persuading consumers to purchase a company's products and/or services.

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    Follow up and up selling/soft selling

    Finding new customers is crucial to the growth and success of your business. “It costs seven times more to get a new client than it does to sell to an existing client,” INI helps build a sound follow-up and sales strategy will boost your revenues both from existing customers and from referrals to new customers.

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    MIS & Reporting

    The role of the MIS in an organization can be compared to the role of heart in the body. The information is the blood and MIS is the heart.

    In the body the heart plays the role of supplying pure blood to all the elements of the body including the brain. The heart work faster and supplies more blood when needed. It regulates and controls the incoming impure blood, processed it and sends it to the destination in the quantity needed. It fulfills the needs of blood supply to human body in normal course and also in crisis.

    The MIS plays exactly the same role in the organization. The system ensures that an appropriate data is collected from the various sources, processed and send further to all the needy destinations. The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and top management.

    Here are some of the important roles of the MIS:

    • It satisfies the diverse needs through variety of systems such as query system, analysis system, modeling system and decision support system.
    • It helps in strategic planning, management control, operational control and transaction processing. It helps in the clerical personal in the transaction processing and answers the queries on the data pertaining to the transaction, the status of a particular record and reference on a variety of documents.
    • It helps the junior management personnel by providing the operational data for planning, scheduling and control , and helps them further in decision-making at the operation level to correct an out of control situation.
    • It helps the middle management in short term planning, target setting and controlling the business functions. It is supported by the use of the management tools of planning and control.
    • It helps the top level management in goal setting, strategic planning and evolving the business plans and their implementation.
    • It plays the role of information generation, communication, problem identification and helps in the process of decision-making. It, therefore, plays a vital role in the management, administration and operation of an organization.

    Human Resources

    A INI we believe that an organisation cannot build a good team of working professionals without good Human Resources. The key functions of the Human Resources Management (HRM) team include recruiting people, training them, performance appraisals, motivating employees as well as workplace communication, workplace safety, and much more.

    Human resources are the valuable assets of the corporate bodies. They are their strength. To face the new challenges on the fronts of knowledge, technology and changing trends in global economy needs effective human resource management.

    Any organisation, without a proper setup for Human Resourse Management is bound to suffer from serious problems while managing its regular activities. For this reason, today, we at INI put a lot of effort and energy into setting up a strong and effective Human Resourse Management System.

    The beneficial effects of these functions are:

    • Recruitment and Training
    • Performance Appraisals
    • Maintaining Work Atmosphere
    • Managing Disputes
    • Developing Public Relations

    Training Methodoly

    From the onset, our goal has been to provide the best corporate training available anywhere in India. " Our main forte lies in the areas of Soft Skills, IT Training and Outdoor Team Building ." We have grown and matured into a company that personalizes our service for each and every client to best suit their needs.

    We provide a range of quality programmes for the Corporate Sector. All our facilitators are experienced, seasoned professionals and have worked with various corporate offices, training from a range of hundreds to thousands of employees. We provide the essential skills and knowledge to enable our participants to their next stage in their work place as well as growth in their individual career paths.

    We strongly believe that learning is a continuous process and no matter who you are and what designation you are at there is always more to learn, The Learning never stops !

    Each one of the training programs facilitated by INI are a range of specially customized, bespoke training programs for each corporate we do not believe in the "one size fits all " analogy.Training conducted at INI is never a One way communication like a lecture, it’s a meticulously planned interactive workshop designed to get every participant involved to the fullest.

    All of our content used in trainings is constantly updated / upgraded to keep with the dynamic and changing business needs. We pride ourselves on being able to provide solutions a lot quicker & efficiently than our competitors, thereby saving on lost time for the client.

    Data Integrity

    Data integrity is a fundamental component of information security. In its broadest use, "data integrity" refers to the accuracy and consistency of data stored in a database, data warehouse, data mart or other construct. The term - Data Integrity - can be used to describe a state, process or a function - and is often used as a proxy for "data quality".

    Data with "integrity" is said to have a complete or whole structure. Data values are standardized according to a data model and/or data type. All characteristics of the data must be correct - including business rules, relations, dates, definitions and lineage - for data to be complete. Data integrity is imposed within a database when it is designed and is authenticated through the ongoing use of error checking and validation routines.

    At INI, we ensure that data must be kept free from corruption, modification or unauthorized disclosure to drive any number of mission-critical business processes with accuracy. Our database security professionals employ any number of practices to assure data integrity, including:

    • Recruitment and Training
    • Data encryption, which locks data by cipher
    • Data backup, which stores a copy of data in an alternate location
    • Access controls, including assignment of read/write privileges
    • Input validation, to prevent incorrect data entry
    • Data validation, to certify uncorrupted transmission